Privacy policy

Last updated: January 2025

1. Data controller

Centre Médical Koekelberg, located at Avenue Emile Bossaert 27, 1081 Koekelberg, Belgium (tel.: 02 844 32 20 — email: info@cmkoekelberg.be), is the controller of your personal data.

2. Data collected

We only collect the data needed for your medical care and for managing appointments:

  • Surname, first name, date of birth
  • Contact details (address, phone, email)
  • Health data as part of your medical follow-up
  • Appointment information

3. Purposes of processing

Your data is used for:

  • Managing your appointments and consultations
  • Medical follow-up and coordination of care
  • Billing and reimbursements
  • Communication about your care

4. Legal basis

The processing of your data is based on your consent and on the performance of the care agreement. For health data, processing is justified by the legal obligations that apply to healthcare professionals (Article 9 of the GDPR).

5. Data retention

Your medical data is kept in accordance with current Belgian legislation (at least 30 years for medical records). Contact data is deleted on request, within the limits of legal obligations.

6. Your rights

Under the GDPR, you have the following rights:

  • Right of access to your data
  • Right to rectification
  • Right to erasure (within legal limits)
  • Right to restriction of processing
  • Right to object

To exercise these rights, contact us at info@cmkoekelberg.be.

7. Contact

For any question about the protection of your data, contact us: info@cmkoekelberg.be or by post at the centre’s address.